Privacy policy

Good Scran is responsible for deciding how personal information collected through goodscran.com is used. You can contact us at the email address above.

• Account details such as your first name, email address and encrypted password credentials.
• Meal selections, portions, plans, favourites, pantry items, preferences and shopping-list activity.
• Account planning information, eater profiles, equipment, planning preferences, dietary patterns, allergies, intolerances and ingredients you ask the service to avoid.
• Recommendation inputs, explanation snapshots, saved plan history and optional meal or week feedback.
• Messages you send to support, including information needed to investigate your request.
• Security and technical records such as login activity, IP address, browser information and server logs.
• Consent records and account-administration history where applicable.

Some guest planning information is stored locally in your browser and is not automatically sent to Good Scran. See the cookie notice.

• To create and secure your account and provide the service you request.
• To save plans and preferences, generate shopping lists and support account features.
• To respond to support, privacy and content-quality enquiries.
• To protect Good Scran and its users from misuse, fraud and security incidents.
• To comply with legal obligations and establish or defend legal claims.

Depending on the activity, our lawful basis is performance of a contract, legitimate interests in operating and securing the service, compliance with a legal obligation, or consent where the law requires it.

Dietary preferences or allergen exclusions can reveal information about health or beliefs. Avoid entering unnecessary medical details. Information about another household member should be entered only where you have authority to provide it. We use this information to apply exclusions, rank suitable weeks and explain recommendations. You can change or remove it at any time.

We use service providers for website and database hosting, email delivery, security and technical support. They may process information only to provide those services under appropriate contractual safeguards. We may also disclose information where required by law or necessary to protect legal rights and safety.

Good Scran does not sell your personal information.

If a service provider processes information outside the UK, we will use an approved transfer mechanism and appropriate safeguards where required by data-protection law.

Account and member-planning information is generally kept while your account remains active. Deleting your account removes private member records, including household, eater, recommendation and saved-plan data. Privacy-filtered product events may remain only as anonymous aggregate information. Server and security logs are retained only for as long as reasonably needed. Guest plans stored in your browser expire after 14 days.

Depending on the circumstances, UK data-protection law gives you rights to access, correct, erase or restrict your information, receive a portable copy, object to certain uses and withdraw consent. You may also complain to the Information Commissioner's Office.

We use proportionate technical and organisational measures to protect personal information, but no online system can guarantee absolute security. We may update this policy when the service or legal requirements change. The current version will remain available on this page.